- This webinar took place on May 19, 2022. You can watch a recording here.
Webinar description: Learn how four state Extension programs successfully use four different models of customer service trainings to generate greater economic impacts in their states’ economies. The webinar will feature panelists sharing their state’s customer service program, plus opportunity for participants to ask questions about these programs. Panelists include:
- Miles Phillips, Oregon State University –
tourism.oregonstate.edu - Cheryl Burkhart-Kniesel, University of Nebraska –
https://extension.unl.edu/statewide/panhandle/cheryl-burkhart-kriesel/ - Courtney Suess-Raeisinafchi, Texas A&M University –
https://rpts.tamu.edu/people/suess-raeisinafchi-dr-courtney/ - Diane Van Wyngarden, Iowa State University, dvw@iastate.edu
The 5 Steps of Excellent Customer Service